OUR SERVICES
Healthcare Operations Services
A unified service platform designed to support every step of the healthcare experience. Horatio HX combines healthcare-trained talent, compliant workflows, and intelligent automation to help modern healthcare organizations scale with precision.
From patient access to clinical operations and revenue cycle support, our services work together to strengthen both experience and outcomes. HX is where human-centered care meets operational excellence.
Our Core Healthcare Operations Services
A unified service platform designed to support every step of the healthcare experience. Horatio HX combines healthcare-trained talent, compliant workflows, and intelligent automation to help modern healthcare organizations scale with precision.
Patient Support & Scheduling
Deliver compassionate, efficient patient experiences across every channel. Our teams manage inquiries, intake, navigation, scheduling, and follow-ups — helping you reduce friction and support patients from first contact to ongoing care.
Explore Patient Support & Scheduling →
RCM, Insurance & Billing
Strengthen your revenue cycle with compliant, high-precision support across insurance verification, prior authorization, billing operations, claims processing, denial management, and A/R follow-up.
Explore RCM, Insurance, & Billing →
Clinical & Operational Support
Streamline clinical workflows with medical records management, referral coordination, telehealth support, diagnostic order management, and healthcare back-office administration. Designed for telehealth, diagnostics, provider groups, and wellness programs.
Explore Clinical & Operational Support →
AI-Enhanced Healthcare Operations
Boost accuracy and efficiency with AI-assisted triage, sentiment insights, QA scoring, routing, and operational dashboards. Human expertise elevated by intelligent automation.
Explore AI-Enhanced Operations →One Connected Platform for Healthcare Operations
Modern healthcare requires operational alignment. Horatio HX integrates patient experience, clinical workflows, and revenue operations into a single, coordinated model, reducing errors, strengthening compliance, and improving organizational efficiency.
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Maximize profit and reduce costs
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Improve documentation quality and downstream billing
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Reduce duplication and administrative burden
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Streamline workflows across teams and systems
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Scale operations without sacrificing care quality
This is how healthcare organizations build a foundation for long-term growth.
Build a Healthcare Operation That Scales
Talk to our team to design a support model tailored to your telehealth platform, diagnostics service, provider network, or wellness program.
