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Healthcare Revenue Management

Strengthen your revenue cycle with cost-effective healthcare RCM outsourcing.

Healthcare organizations lose millions every year to preventable denials, administrative bottlenecks, and slow reimbursement cycles.

Horatio HX provides end-to-end revenue cycle management so you can reduce costs, accelerate payments, and improve patient experience.

The problem

The revenue cycle is the backbone of healthcare — but also one of the most expensive and error-prone parts of your operations.

Most healthcare teams struggle with:

  • Incomplete or inaccurate insurance verification
  • Delays in prior authorization that stall care
  • Missing documentation or coding errors
  • High volumes of claim rejections
  • Denial rates that drain revenue
  • Slow A/R cycles and aged claims
  • Rising labor costs for in-house billing teams
  • Constant turnover in administrative roles

These issues don't just slow reimbursement — they cost providers time, money, and patient trust.

Up to 40–60% of denials are preventable with proper RCM processes.

The solution

Human expertise + healthcare-grade precision.

Horatio HX provides outsourced RCM services built for modern telehealth, diagnostics, wellness, and healthcare providers.

  • Insurance verification & benefits validation
  • Prior authorization services
  • Medical billing support services
  • Claims processing & clean claim optimization
  • Denial management in healthcare
  • A/R follow-up & payment posting
  • Documentation QA & accuracy checks
  • HIPAA-compliant workflows
  • AI-driven QA and error detection

We operate as an extension of your billing team — reducing costs, improving accuracy, and accelerating cash flow.

Most organizations save 50–60% in RCM labor costs by partnering with HX.

Comprehensive RCM services for the entire revenue cycle

We support Front-End, Mid-Cycle, and Back-End RCM — ensuring accuracy from the first eligibility check to the final payment posting.

Front-End RCM Services

Front-End RCM Services

Insurance Verification Services

We confirm:

Eligibility
Active coverage
Plan type
Deductibles
Copays & coinsurance
Referral requirements
Pre-authorization triggers

Accurate verification prevents downstream denials and accelerates reimbursement.

Benefits Verification

We verify coverage directly with insurers and communicate patient financial responsibility upfront — improving transparency and reducing A/R delays.

Prior Authorization Services

We manage the full PA workflow:

Collecting clinical documentation
Submitting PA requests
Following up with payers
Providing real-time status updates
Reducing appointment delays and cancellations

Prior authorization is one of the biggest bottlenecks in healthcare — outsourcing it removes friction immediately.

Mid-Cycle RCM Services

Mid-Cycle RCM Services

Documentation QA

We check documentation for completeness, accuracy, and compliance with payer rules — improving clean claim rates.

Medical Billing Support Services

We support:

Charge entry
Billing edits
Code validation (non-clinical)
Claim preparation for submission

Accurate mid-cycle work results in fewer rejections and faster payments.

Back-End RCM Services

Back-End RCM Services

Claims Processing Support

We handle:

Claim creation
Claim edits
Clearinghouse submission
Reconciliation
Payer follow-up

This ensures claims enter the revenue cycle cleanly and efficiently.

Denial Management in Healthcare

We reduce your denial rate by:

Investigating root causes
Correcting documentation
Filing appeals
Resubmitting claims
Reporting denial trends
Implementing prevention strategies

This is one of the highest ROI services for healthcare organizations.

Accounts Receivable (A/R) Follow-Up

We improve cash flow by:

Following up on aging claims
Rebilling and secondary claims
Posting payments
Working patient billing inquiries
Reducing days in A/R

Your aging claims become predictable, manageable, and recoverable.

Your RCM workflow with HX:

01

Workflow Mapping & Compliance Setup

We analyze your payer mix, existing bottlenecks, and denial patterns.

Workflow Mapping & Compliance Setup
02

Specialist Recruitment & HIPAA Training

We build a dedicated team tailored to your vertical (telehealth, diagnostics, wellness, etc.).

Specialist Recruitment & HIPAA Training
03

Systems Integration

We integrate with your billing platform, EHR, clearinghouse, and portals.

Systems Integration
04

Go Live & Execution

Your HX team begins managing front-end, mid-cycle, and back-end RCM tasks.

Go Live & Execution
05

Continuous Optimization

We provide insights, error prevention, and monthly denial reduction strategies.

Continuous Optimization

Healthcare companies using HX see measurable financial and operational improvements:

Our RCM services create immediate bottom-line impact.

COST SAVINGS & FINANCIAL IMPACT

Cut operational costs. Capture more revenue. Reduce avoidable losses.

Outsourcing RCM is one of the fastest ways for healthcare organizations to improve revenue capture and lower operating costs. Here’s how HX drives measurable financial impact:

Many organizations save $500K–$2M annually by outsourcing part or all of their revenue cycle operations.

With HX, you don’t just save money — you capture more revenue.

WHY HX FOR RCM?

A revenue cycle partner built for healthcare’s new era.

Healthcare-Trained Talent

Healthcare-Trained Talent

Specialized support teams trained in patient communication, RCM workflows, PHI handling, and healthcare etiquette.

Customer Story

How a leading telehealth platform reduced wait times by 53%

HX deployed a dedicated virtual medical receptionist team that handled thousands of patient interactions weekly — improving satisfaction, increasing completed appointments, and reducing missed calls dramatically.

Customer Story
Dr. Sarah Johnson
"Horatio HX has transformed our patient access operations. Our support team handles 80% of patient inquiries, freeing up clinical staff for more critical care."
Dr. Sarah JohnsonCEO, Telehealth PlatformRead the full story

Frequently asked questions

Horatio

Strengthen your revenue cycle with precision, compliance, and cost savings.

Horatio HX delivers complete RCM support — improving your cash flow, reducing denials, and lowering operational costs.

HIPAA compliant
SOC 2 Type II
PCI DSS certified